Privacy Policy

Welcome to Midnight Spark! Your privacy is super important to us, so we want to let you know how we handle your personal information when you visit or shop with us at www.MidnightSpark.com.au (the “Site”).

What We Collect and Why

When you visit our Site, we gather some details about your device, your interaction with our site, and the information we need to complete your purchases. If you contact us for customer support, we might collect a bit more to help you out. We call anything that can uniquely identify you “Personal Information.” Here’s a breakdown of what we collect:

• Device Information: This includes your web browser version, IP address, time zone, and info about how you interact with our site (like what products you view). We collect this automatically to make sure our Site works perfectly for you and to help us improve it.
• Order Information: This includes your name, billing and shipping addresses, payment details, email, and phone number. We collect this directly from you to process your orders, handle payments, arrange shipping, and keep you updated.

For Our Younger Visitors

Our Site isn’t meant for anyone under 18. We don’t intentionally collect Personal Information from children. If you’re a parent or guardian and think your child has shared their info with us, please get in touch, and we’ll sort it out.

Sharing Your Information

We only share your Personal Information with trusted service providers to help us run our store and fulfill your orders. For example, we use Shopify to power our online store. You can learn more about how Shopify handles your info here: Shopify Privacy Policy. We might also share your information to comply with legal requests or to protect our rights.

Your Rights

If you’re a resident of the European Economic Area (EEA), you have the right to access, correct, or erase your Personal Information. You can also object to certain types of data processing, such as automated decision-making. We don’t engage in fully automated decision-making that has a significant impact on you, but our partner Shopify uses limited automated decision-making to prevent fraud.

Cookies & How We Use Them

Cookies are small files that get downloaded to your device when you visit our Site. They help make your browsing experience smoother by remembering your preferences and actions. We use different types of cookies, like functional ones to help our site run, and analytics cookies to see how our Site is used.

You can manage your cookie preferences through your browser settings. Just a heads-up—blocking cookies might affect how our Site works for you.

Do Not Track

Right now, there’s no standard way to respond to “Do Not Track” signals, so our data collection practices stay the same when we detect one.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Need Help?

If you have any questions about our privacy practices, or if you’d like to make a complaint, feel free to contact us at Customercare@midnightspark.com.au. We’re here to help!